"Nothing says Christmas like Reindeer"
FAQ "WHEN VISITING THE REINDEEER CENTRE AT CHRISTMAS"
- Can I book a date and time to see Father Christmas ?
No. We do not operate a booking system as our individual Father Christmas visits are special to each family, therefore we don’t wish to impose timed slots, and tickets are only available to be purchased on the day of your visit.
- Are you open everyday?
Yes. We are open from the 14th November until 24th December daily (Check opening dates/times/prices in the Calendar page)
- What are your opening times?
Open 10am till 4pm Monday to Friday and 10am - 5pm on Saturdays and Sundays. (see Facebook for any additional extra Christmas opening times)
- What is there to do?
Plenty , particularly if you like animals and having fun at Christmas there is lots to do! View some of the pet reindeers, then meet Father Christmas in his cosy cabin, where children will receive a quality wrapped gift. Then walk through our large magical animated grotto with seven individual Christmas scenes. Then you have the option to purchase your souvenir photo/snowglobe/magnet/keyring taken with Father Christmas. There is a large food hall where you can purchase hot and cold drinks, burgers, hotdogs sandwiches etc.
Then on to the main indoor Animal barn where the Farm’s Reindeer herd live ,and a chance to pet/feed them. There is Reptile corner and lots of farm animals to meet including goats, ducklings, donkeys, rabbits and exotic pets to. There is the ever popular straw bale ball pit and the (fake) snow play area, bouncy castle and lots more to see and do, with Elf entertainers on hand to help with the Christmas joy
- Do I have to pay for my child who is under 12 months old?
No, entry is free , but if you wish them to receive a gift from Father Christmas you will need to purchase a standard child’s ticket, the gifts are age appropriate for babies and are a quality item.
- Can I visit the Reindeer Centre and not see Father Christmas?
Yes you can, but the entry fee is the same, we have many guests who visit without children and love to see the animals and all the Christmas cheer. For any older children visiting that don’t wish to meet the big guy in the red suit, just purchase an adult ticket and they won’t have to feel shy! Most older children when given the option of gift or no gift do fold and relent their decision and go along with it all!
- Do you have facilities for disabled people?
Yes we do, there are some disabled parking spaces at the top of the barn next to the toilets where there is a ramp access and toilet facilities, although spaces are limited on busy weekends. The rest of the farm is level concrete walkways and all of the grotto and barn are accessible to wheelchairs, mobility scooters and double buggies. Sorry but we do not have any available for hire at present.
- Can I feed the reindeer?
Yes, but only with our food (carrots/pellets) which can be purchased on site and all monies go to local charity, (occasionally we have to limit the quantity if they are over their daily quota, or they will not be able to fly!)
- Do you have Onsite Catering?
Yes we have a catering facilities selling burgers, hotdogs, bacon rolls, sandwiches, confectionary and hot and cold drinks.
- Do you have toilets?
Yes, including disabled toilets and baby changing facilities.
- Do I need to bring my wellies?
Well we are a working farm and it can be wet and muddy in places on and near our car park, though once you are through the entrance area most of it is concrete.
- Do you have a photographer on site?
We have a professionally installed remote photo system in Father Christmas room; the photos are available to be viewed on screen before you purchase them. Prices start from £6.50
- What time do you close on Christmas Eve?
Last admission is at 12 noon, Father Christmas and his Reindeer have a very busy night ahead of them!
- I am a carer do I have to pay?
If you visit in November then carers are free, but in December carers will be £5 each, (we can provide you with a receipt if needed).
- Do you accept credit/debit cards?
Yes we do, but not American Express, (minimum transaction £10)
- Can I bring my own pack lunch?
- How long does the visit normally last for?
Most visits are 2/3 hours, on weekends allow more time for queuing to meet Father Christmas!