Easter Opening Date

Spring Time at The reindeer Centre 

We are pleased to announce the Reindeer Centre will be opening in the Easter School holidays

Open everyday from Good Friday 3rd  April until Sunday 19th April

Opening times are 10.30am until 4.pm ( last entry 3pm)

There will be 2 lamb bottle feeding sessions, at 11.30am and also 2pm

 

Lots to see and do

  • Meet the Fluffy easter chicks
  • Watch and Help the lambs being bottle fed
  • Laugh at the pygmy goats jumping around having fun
  • Say hi to the loveable Lamas
  • Variety of Chickens and Turkeys
  • Cute Rabbits
  • Meet the reindeers

Things to do

  • Search for the Easter Bunnies carrots in the Carrot patch ( Children will receive a free gift)
  • Plant your sunflower seed at the Sunflower allotment  (Child free sunflower pot)
  • Make an Easter Card
  • Follow the Bunny trial in the barn ( children will receive a small bag of sweets)
  • Pirate ship and play sand area
  • Bouncy Castle
  • Soft Play zone
  • Outside picnic and play area ( subject to the weather)
  • Feed the animals ( feed pots are £1 each )

PRICES

Adults/seniors £11.50

Carers £5.oo

Children £13.95 which includes  2 free gifts, and potted sunflower seed gift ,

Under 12 months old are FREE ( however this doesn’t include any free gifts)

 

 

 

 

Can I amend, transfer, change or get a refund on my tickets

PLEASE BE AWARE THAT ONCE THE TICKETS ARE BOOKED WE ARE UNABLE TO MAKE ANY REFUNDS ,

WE  MAY BE ABLE TO CHANGE THE DATE OF THE BOOKINGS

PLEASE EMAIL MARKREINDEERCENTRE@GMAIL.COM PLEASE DO NOT CALL ME AS I CAN ONLY RESOND TO EMAIL REQUEST 

Can I feed the lambs and do I need to book separately for this ?
There will be 2 lamb bottle feeding sessions, at 11.30am and also 2pm
( there is no need to book separately for this as we have a system set up so every child will get to help feed the lambs it is all included within the entrance price)
Please be aware the aftenoon sessions for lamb feeding are generally not as busy as the morning sessions
Carers Concession

Disabled guests are entitled to an reduced admission price for their carer ticket. You will then need to bring along to your visit one of the following documentations to validate your carers reduced ticket:

Accepted Documentation

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.

A Headed Letter from GP or Consultant (Dated within the Last 6 months) confirming the need for a full time carer.

A carer must be over 18 years of age and capable of assisting the guest who has the disability. If more than one carer’s ticket is required, a letter from a GP or consultant is needed stating the number of carers required.

Do I have to pay for my child who is under 12 months old?

No, entry is free , however there are no free gifts avaible for under 12 months old

 

 

How long does the visit normally last for?

Generally the visits lasts between 2 to 3  hours, although it can vary from Group/gamily to family

Why does the Google page say you are "Temporarily Closed"

We only open twice year, once for the Easter event in April and the Christmas event in November and December, GOOGLE will only allow a business to advertise as either Open, Temporarily Closed or permanently closed, so when we are not open we fall into the catagory of Temporaily closed 

What are your opening times?

Every day 10.30 to 4.pm (last entry is 2.30pm)

Can I add a ticket to my existing booking

Yes if you have forgotten Someone when buying your tickets and you dont want to leave them behind then dont worry, you can purchase an additonal ticket by paying cash on the day,

Do you have facilities for disabled people?
Yes we do, there are some disabled parking spaces at the top of the barn next to the toilets where there is a ramp access and toilet facilities, although spaces are limited on busy weekends. The rest of the farm is level concrete walkways and all of the grotto and barn are accessible to wheelchairs, mobility scooters and double buggies. Sorry but we do not have any available for hire at present.
Do I need to bring my wellies?
Well we are a working farm and it can be wet and muddy in places on and near our car park, though once you are through the entrance area most of it is concrete.
Do you have Onsite Catering?

We have catering facilities on site with a variety of hot and cold food available all day

Do you accept credit/debit cards?

Yes we do, but not American Express, 

Do you have toilets?
Yes, including disabled toilets and baby changing facilities.
Can I feed the reindeer?

Yes, but only with our food (carrots/pellets) which can be purchased on site  (occasionally we have to limit the quantity if they are over their daily quota, or they will not be able to fly!)

Do I have to purchase a ticket or can I just turn up?

At the Reindeer Centre we have introduced a ticketing system to control numbers of visitors per day 

 

Staying safe on at farm

ANIMAL CONTACT ADVICE

All animals naturally carry a range of micro-organisms, some of which can be passed onto humans, where they may cause ill health. Some of these such as E Coli 0157, present a serious hazard to health and can cause severe illness. If a member of your group shows signs of illness (e.g. sickness or diarrhea) after a visit, they should visit a doctor explaining they have had recent contact with animals.

 ✔ Wash hands properly with soap and water

✱ After touching animals or their pens

✱ After leaving the animal contact areas

✱ Before eating or drinking

✱ After changing footwear

✱ Before leaving the farm

 ✔ Supervise children to wash their hands properly

 ✔ Cover all cuts and grazes with a waterproof dressing/plaster

✖ Do not kiss animals

✖ Do not eat, drink or breastfeed whilst in the animal areas

✖ Do not let children touch animals or railings if they suck their fingers

✖ Do not allow children to suck their fingers or put anything in their mouth when in the animal areas, including small toys/ comfort blankets

✖ Do not reuse dummies if they touch the floor, until they have been sterilised

If a member of your group shows signs of illness (e.g. sickness or diarrhea) after a visit, they should visit a doctor explaining they have had recent contact with animals.